Support Services Are Strategic Assets Health Systems Can’t Afford to Overlook
Compass Healthcare’s Jeff Moser explains why integrated support services have become strategic drivers of hospital performance, resilience, and patient outcomes.
The Massey Method: Power of Emotional Intelligence
Intelas’ Eric Massey explores why emotional intelligence is the defining leadership advantage in healthcare technology management.
Intelas Introduces Mobile App for Faster, Trackable HTM Service Requests
A new Intelas mobile experience streamlines equipment service with AI-driven workflows and real-time visibility across care teams.
Intelas Launches TeamCHAMPS, Its New Mobile Application for HTM for Fast, Trackable Service Requests
Intelas Launches TeamCHAMPS
Intelas’ new mobile platform is changing how clinicians and HTM teams connect—reducing downtime and simplifying equipment service.
4 Approaches to Cut Equipment Downtime
What actually reduces equipment downtime? Intelas’ Dan Miles shares how AI and smarter data are changing first-time fix rates.
Unveiling the Latest Trends and Tech
How AI, robotics, and cybersecurity are transforming HTM—and what leaders must do next. Insights from Intelas’ Marley Pritchard.
HTM’s Biggest Shifts of 2025
Intelas VP Marley Pritchard discusses how HTM teams are balancing cyber risk, capital planning, and device readiness heading into 2026.
Balancing Technology & Service Expertise for Reliable Imaging Performance
Intelas’ Eric Massey highlights why remote monitoring and onsite expertise must work hand-in-hand to keep imaging systems reliable, efficient, and patient care uninterrupted.
Director’s Circle: Imaging Parts
Intelas’ Eric Massey joins ICEmagazine’s Directors Circle to share insights on sourcing, quality, and reliability in imaging parts—and why strong ESD protocols and vendor partnerships are key to minimizing downtime.