Medical device cybersecurity: From risk visibility to remediation
Intelas helped a multi-hospital health system move beyond identifying medical device vulnerabilities to prioritizing, coordinating and verifying remediation.
At a glance
Regional multi-hospital health system
A regional multi-hospital health system had technology in place to identify medical device cybersecurity vulnerabilities. The opportunity was to strengthen how findings were prioritized, coordinated and tracked through resolution.
9,000+
Connected medical devices
4
Acute care
hospitals
1,048
Devices using legacy operating system
Situational challenges
Turning medical device cybersecurity findings into action
Across thousands of connected medical devices, the health system faced the challenge of translating cybersecurity findings into coordinated, measurable action.
Resources to support remediation
The health system had technology to identify vulnerabilities across its connected medical devices. Dedicated expertise and workflows were needed to prioritize and address those findings.
Coordinating complex remediation
Addressing medical device vulnerabilities required coordination among HTM, IT, clinical engineering and OEM partners, with decisions guided by clinical and operational risk.
Tracking risks through resolution
A consistent process was needed to review cybersecurity findings, monitor remediation progress and document resolution across the health system's connected medical devices.
Partner impact
Measurable results in medical device cybersecurity
During the first seven months of 2026, Intelas’ dedicated cybersecurity expertise and coordinated remediation efforts helped reduce risk across more than 9,000 connected medical devices.
95,000+
Medical device vulnerabilities remediated
569
Devices moved from high to medium or low risk
1,755
High-risk vulnerabilities closed
10/100
Medical device risk score vs. industry avg 26
Strategic shift
How Intelas coordinated closed-loop cybersecurity remediation
01
Integrate cybersecurity into HTM
As the health system's HTM provider, Intelas integrated cybersecurity findings into ongoing service, compliance, and equipment lifecycle workflows, connecting risk management directly to the teams responsible for medical devices.
02
Prioritize medical device cyber risks
To build on the health system's existing cybersecurity platform, Intelas provided a dedicated Cyber Defense Team specialist with IT and biomed experience to evaluate vulnerabilities and prioritize remediation alongside hospital stakeholders.
03
Coordinate OEM and IT responses
The specialist worked closely with hospital IT, clinical engineering/HTM and OEM partners to validate patches, address vulnerabilities and advance segmentation plans for devices that could not be patched immediately.
04
Track remediation through resolution
Intelas tracked cybersecurity findings through remediation and documented resolution. Biweekly reviews with hospital stakeholders supported follow-through on vulnerabilities, anomalies and outstanding actions.
FAQs about medical device cybersecurity remediation
How can hospitals move beyond identifying medical device cybersecurity vulnerabilities?
Hospitals can connect cybersecurity findings to HTM service workflows, assign clear ownership and prioritize remediation based on clinical and operational risk. In this case, Intelas combined dedicated Cyber Defense Team expertise with hospital collaboration and regular vulnerability reviews to support action through documented resolution.
What happens when a medical device cannot be patched?
When an OEM-approved patch is unavailable or cannot be applied immediately, hospitals can evaluate alternative risk-reduction measures, including network segmentation. Intelas worked with hospital IT, clinical engineering and OEM partners to guide segmentation planning for devices that could not be patched.
What is closed-loop cybersecurity remediation in healthcare technology management?
Closed-loop remediation connects vulnerability identification, risk assessment, coordinated action and documented follow-through. Rather than stopping at a list of identified risks, HTM and cybersecurity teams work together to track findings and determine whether remediation or mitigation has been completed.
What results can coordinated medical device cybersecurity remediation deliver?
In one multi-hospital health system, Intelas-supported remediation efforts closed 95,049 vulnerabilities, including 1,755 high-risk vulnerabilities, between January 1 and July 19, 2026. During the reporting period, the health system recorded a medical device risk score of 10 out of 100, compared with an industry average of 26.