St. Lawrence Health Reduces IoT and IoMT Device Security Risk Through Prioritization and Mitigation
At a glance
About St. Lawrence Health
St. Lawrence Health (SLH) was established in December 2013 with the mission to improve health and to expand access through coordination and integration of services. Canton-Potsdam Hospital, Potsdam; Gouverneur Hospital, Gouverneur; and Massena Hospital, Massena, operate under the umbrella of St. Lawrence Health.
3
Hospitals
3,450+
Connected Devices
20k
Employees
Situational challenges
St. Lawrence Health partnered with Intelas to reduce the risks associated with IoT and IoMT medical devices by conducting a thorough inventory of all connected equipment and prioritizing remediation efforts for high-risk assets
• Integrate with its outsourced healthcare technology management (HTM) partner Intelas
• Identify all medical devices connected to its networks
• Passively monitor the environment for known vulnerabilities
• Provide threat intelligence for visibility into real-world attacks leveraging vulnerabilities on devices within their environment
• Prioritize the devices that require remediation
• Offer real-time threat detection and incident response workflows
• Offer actionable clinically approved remediation
We were impressed with how quickly Intelas was able to complete a comprehensive inventory of all our connected medical devices. They helped us identify our highest risk devices and prioritized the remediation process, giving us peace of mind that we’re taking meaningful steps to protect our patients and our data.
The result
1,300+
Connected medical devices inventoried
<6 months
to complete audit and mitigation plan
100%
Prioritization of devices posing greatest patient safety or data risk
Roadmap to Success
01
St. Lawrence Health found the CyberHUB deployment a straightforward process The discovery that some connected medical devices were communicating with servers in other countries led to a comprehensive investigation. The team took effective measures to secure the devices properly
02
The system now uses the platform for reviewing various reports Vendors using banned or non-compliant technologies are proactively identified and addressed, reducing the risk of regulatory violations. Devices with default credentials are detected and mitigated, lowering the likelihood of unauthorized access to critical systems. Suspicious device communications are uncovered and investigated, helping to prevent undetected threats and control breaches. Security posture is continuously improved by prioritizing remediation based on vulnerability reports and tracking risk scores over time.
03
St. Lawrence realized significant value by leveraging CyberHUB to offset its need for at least one full-time employee.
03
Current staff can easily review dashboards and reports to gather the information they need, freeing them up to focus on other critical tasks
Download the full PDF: Novant Health’s system-wide turnaround
- Real-world ROI data from Novant’s implementation
- Detailed look at the tools and strategies we deployed
- Actionable insights for scaling asset management in large systems
- Use it as a framework to pitch change internally
Turn a program assessment into a systemwide advantage
What’s next?
Start the path to smarter asset management. With one call, we can start to help you balance cost control, maximize uptime, and bring strategy back to capital planning.
Together we’ll explore how systemwide service alignment can reduce fragmentation, elevate performance, and support stronger outcomes.