Cybersecurity
Strengthening medical equipment cybersecurity across a 10-hospital health system
At a glance
Strengthening medical device cybersecurity through structured oversight
A large regional healthcare system with 10+ acute care hospitals and multiple outpatient facilities sought to strengthen oversight of its cybersecurity program to protect more than 5,000 networked medical devices and the clinical environments they support.
As device complexity and cross-functional coordination increased, the organization recognized the need for a more structured approach to align IT, clinical engineering, and device vendors while improving vulnerability management and communication.
Establishing a more structured oversight model became the foundation for consistent, enterprise-wide cybersecurity performance.
10+
acute care hospitals
5,000
connected medical devices
2,300
licensed beds
Situational challenges
System leaders identified key operational gaps that needed to be
addressed to support scale, visibility, and long-term performance:
Strengthening cybersecurity oversight
As the health system’s IoMT footprint expanded, the complexity of securing and overseeing connected medical devices increased, requiring more specialized oversight to ensure risks were consistently identified and addressed.
Coordinating across clinical & IT teams
With cybersecurity spanning IT, clinical engineering, and multiple device vendors, aligning stakeholders and streamlining communication required a more structured approach to maintain efficiency and accountability.
Ensuring consistency across all locations
Supporting a multi-hospital network — including remote facilities — made it challenging to maintain consistent monitoring, visibility, and timely remediation efforts across every site.
Aligning cybersecurity with clinical workflows
Integrating cybersecurity best practices into clinical operations required careful coordination to strengthen device protection while avoiding disruption to patient care and daily workflows.
Intelas’ dedicated support brought much-needed structure and accountability to the cybersecurity program, ensuring continuous progress and peace of mind. Intelas stays on top of the critical vulnerabilities as they show up and working those in a timely way. Their Cyber Defense Team has been recognized by Asimily’s project leader for exceptional inventory and vulnerability management—exactly what we needed.
The result
Zero
High-impact
anomalies
45%
Fewer device security alerts
32%
Reduction in device risk score (31 to 21)
65%
lower IoT risk score vs. industry average
Roadmap to Success
01
Establishing Structured Oversight
Dedicated oversight was introduced to align IT, clinical engineering, and device vendors within a structured governance model. Recurring cross-functional reviews and defined accountability created a coordinated approach to managing medical device cybersecurity.
02
Creating Enterprise-Wide Device Visibility
A comprehensive inventory of more than 5,000 networked medical devices was developed and aligned within operational systems. This structured visibility provided the foundation to identify vulnerabilities and prioritize remediation efforts across the enterprise.
03
Systematically Reducing Vulnerabilities
Structured patching protocols and disciplined remediation processes were implemented to systematically address known vulnerabilities. Continuous monitoring supported the early identification and management of emerging threats.
04
Activating Real-Time Threat Response
Real-time device monitoring and alerting capabilities were established to enhance early threat detection. Data flow analysis and integrated alert workflows strengthened response coordination across all facilities.
Download the full PDF: Novant Health’s system-wide turnaround
- Real-world ROI data from Novant’s implementation
- Detailed look at the tools and strategies we deployed
- Actionable insights for scaling asset management in large systems
- Use it as a framework to pitch change internally
Turn a program assessment into a systemwide advantage
What’s next?
Start the path to smarter asset management. With one call, we can start to help you balance cost control, maximize uptime, and bring strategy back to capital planning.
Together we’ll explore how systemwide service alignment can reduce fragmentation, elevate performance, and support stronger outcomes.