Service delivery tailored to every asset

When service is tailored to every asset, nothing gets missed

Service planning starts with the full picture

Every health system is different—and so is every asset. That’s why we start with a centralized view of your entire inventory, documenting location, age, utilization, maintenance history, and more.

With this foundation, we assign risk levels and develop targeted service plans that reflect how equipment is actually used in your care environment.

Operational confidence at the asset level

Reliability starts with understanding how equipment performs in the real world.

Intelas uses real-time data and daily insights to shape service strategies around actual asset use. This approach helps prevent issues before they disrupt care, protects uptime, and gives clinical and operational teams confidence that equipment will perform when it matters most

Intelas team members engaged in a positive conversation during a meeting in a well-lit office space.

Staying ahead of service disruptions

Most service disruptions can be avoided with the right process in place.

Intelas identifies needs early through daily rounding and real-time management in TeamCHAMPS. Each asset has a defined plan, prioritized by clinical risk—so the most critical devices stay on schedule, downtime is minimized, and care continues without delay.

On-site technicians deliver immediate support

Support is already in place when it’s needed. Intelas technicians are on-site, equipped with the tools, context, and familiarity to resolve issues quickly and effectively.

Every action, preventive or corrective, is recorded in our CMMS, giving clinical, operational, and financial leaders a shared, real-time view of performance and progress.

Service delivery planning: The Intelas difference

Real-time visibility into asset performance and lifecycle status.

Maintenance plans based on actual use, not generic schedules.

Technicians aligned with care delivery and department workflows.

Transparent service tracking through CMMS (TeamChamps).

Data-driven insights that inform lifecycle and capital planning.

Turn a program assessment into a systemwide advantage

What’s next?

Start the path to smarter asset management. With one call, explore how systemwide service alignment drives greater system value, visibility, and long-term performance.

Together we can improve equipment availability, reduce clinical disruptions, and ensure service performance supports better patient flow and care delivery.