The right HTM model for every healthcare environment
Tailored solutions for hospitals, clinics, and multi-site systems
Key benefits
- Hospital-embedded expertise across all modalities.
- Reduced reliance on OEM.
- End-to-end service, repair, and contract oversight.
- Faster on-site response and less equipment downtime.
- 100% regulatory compliance with all accrediting organizations.
- Capital planning and lifecycle forecasting built into your strategy.
Fully outsourced HTM
Dedicated, on-site programs for hospitals and health systems Our fully outsourced program embeds a full-time clinical engineering team, comprising biomed technicians, imaging engineers, and an on-site management team, directly within your facility.
We deliver a fully managed HTM program aligned to your standards, priorities, and patient care goals. From executing your MEMP to managing vendors, service documentation, compliance, and capital planning, we provide consistent, expert support at the point of care.
Key benefits
- Rapid, specialty-specific coverage across facilities.
- Technicians dispatched based on need, site type, and modality.
- Reduced reliance on OEMs and fragmented vendor service.
- Capitated pricing and full visibility into service activity.
- Ideal for hospitals, outpatient clinics, and imaging centers.
Talent on-demand
Flexible support across care sites, regions, and systems Our Talent On-Demand field service solution gives you access to highly trained, field-ready technicians and engineers across biomed, imaging, and lab equipment.
Whether you’re filling a short-term gap or need long-term coverage, we deliver consistent, high-quality service that integrates seamlessly with your existing program without compromising performance or slowing you down.
Key benefits
- Complete visibility and oversight across all care environments.
- Dedicated hospital teams supported by field-based teams.
- Consistent quality and uptime across inpatient and outpatient sites.
- Bench strength to support on-site teams during peak demand.
- Scalable for large multi-hospital systems with expansive regional footprints.
Hybrid HTM program
Blended coverage across flagship hospitals and distributed care sites Intelas’ Hybrid HTM solution combines a fully staffed on-site program at your main hospitals with field-based support for off-site and outpatient locations across your region. Whether your system spans city blocks or state lines, this model ensures continuity and consistency without pulling focus from your core facilities.
Backed by the Intelas ecosystem
Each service model is powered by our integrated platforms, providing consistent visibility, compliance, and performance across your entire HTM program. Core platforms are built into every program to drive visibility, compliance, and uptime. Targeted tools address specific goals, solving high-impact challenges without adding complexity. Every component is designed to strengthen service, unify data, and deliver results at scale.
TeamCHAMPS
Centralizes inventory and service data to improve performance systemwide.
PowerREQUESTER
Streamlines service requests to reduce downtime.
RemoteINSIGHTS
24/7 remote diagnostics for imaging equipment.
CyberHUB
Continuous IoMT risk monitoring and mitigation.
CapitalINSIGHTS
Helps forecast and prioritize capital replacement needs.
Backed by the Intelas ecosystem centralized support from our Technical Resource Group
In addition to the tech platform, every Intelas model is backed by our Technical Resource Group (TRG)—a national team that works behind the scenes to ensure your on-site and field teams have what they need, when they need it, keeping operations moving without disruption.
One partner. Three ways to transform your HTM strategy
Explore the model that fits your system or combine them for a solution built around how and where you deliver care.
