Career training and development
Intelas University
Inconsistent training leads to inconsistent service. In HTM, that can mean delayed response times, documentation errors, and uneven performance across locations. Intelas University was created to solve that.
We give every HTM associate, from new technicians to future leaders, a structured, practical path for continuous development. Each year, we conduct a formal gap analysis to identify skill needs based on equipment mix, compliance trends, and hospital-specific goals. This ensures our teams stay current, capable, and aligned with what each hospital expects from its HTM program.
By standardizing how we train, we standardize how we perform, delivering consistent support regardless of site or technician.
What We Cover
Training reflects the real-world demands of managing medical equipment in complex hospital environments:
Technical mastery
Diagnostics, troubleshooting, and maintenance across a wide range of medical devices and imaging modalities.
Regulatory & compliance
Practical, audit-ready training aligned with current codes, hospital protocols, and accrediting body expectations.
Leadership development
Preparing emerging leaders to manage teams, resolve issues, and improve systemwide uptime.
Operational excellence
Process improvements that reduce turnaround times and support clinical workflows.
Customer experience
Communication strategies that build trust with clinical partners and elevate service delivery.
What It Solves
- Fewer repeat service calls and escalations
- Improved uptime and equipment availability
- Stronger audit readiness and documentation quality
- Faster onboarding and skill development
- Consistent service delivery across hospital locations
Intelas University closes the gap between hiring and high performance. With ongoing gap assessments and training built in, it helps hospitals stay ready for what’s next.
Career training and development: The Intelas difference
Other HTM programs rely on ad hoc training or leave it up to the technician. Intelas is different. It’s a formal, ongoing development aligned to hospital priorities and built into every associate’s experience.
Strengthen clinical delivery through service continuity
Onsite imaging service engineers reduce downtime, keeping scans on schedule and clinical teams moving without disruption.
What to expect during the call
- Evaluate current imaging service coverage and response gaps
- Identify opportunities to reduce downtime with onsite support
- Explore options to extend asset life and lessen OEM dependency